24/7 · van ~22 min out

Livermore neighborhood · 24/7

Portola and North Livermore: mixed blocks by the ACE station, houses in front and small shops between

The north end of town — Portola Avenue and the streets running off it, small shops and service counters, and the ACE station on Railroad Avenue with its lot filling before daylight. Older houses on mixed lots, some with a garage tacked on and some with none at all. Seventeen minutes.

4.9 / 5· 194 reviews from Livermore and the Tri-Valley

~17 min

Avg. arrival

$89

Service call

24/7

Availability

Arroyo Key & Bolt serving Portola & North Livermore

The train sets the clock on this side of town. The first departure off Railroad Avenue leaves in the dark, so a fair share of calls here land between four and six in the morning and every one of them is somebody who cannot afford to lose the hour. Keys shut inside a car in the station lot are $109 to $205. A fob that has gone silent after a decade on a ring is usually a flat cell, swapped on the spot; a fob that is genuinely gone is $89 to $189 to program at the vehicle, and $89 is the visit itself, so that floor has nowhere lower to go. A car with no key left anywhere is cut and coded at the curb for $165 to $409, with no flatbed involved. The overnight $80 is inside the figure you are given at four in the morning, not added to it afterward.

The housing changes by the block up here, which is why the first question is what kind of lot the address is. Some streets got the post-war package, an attached garage at the front and a hollow-core door from the garage into the kitchen with a builder knob on it, and there the usual Livermore failure turns up on schedule: the opener stops in an outage, the household discovers the front door key was last seen in a drawer, and everybody is standing on their own driveway at seven in the evening. Other blocks are older and have no garage at all, only a back door and a gate. A house lockout is $129 to $225 either way, and the lock is still doing its job when the van pulls out.

A rekey is $25 to $42 per cylinder and the second cylinder costs less than the first, because the $89 visit is counted once across the list instead of once per door. On these lots the list is usually four openings and stops there. Where a cylinder has been worn to the point that a neighbor's spare will wobble it open, a lock replacement is $118 to $299 per door, and the grade going on is named before it goes on.

The small commercial strip along Portola is the other half of the work. Nail salons, a print counter, an auto parts shop, a taqueria, each with an aluminum front and a steel door at the back onto the parking. A business lockout is $145 to $259. Storefront door locks are $159 to $449 per opening. A closer that has been slammed once too often by a delivery leaves a door that will not latch, and that is far more often a frame that has moved than a lock that has failed; packing the strike back into line is quicker and costs less than swapping hardware, and it gets tried first.

Tell us which side of Portola Avenue the address is and whether the house has an attached garage or none, since that changes where the job starts. For anything in the station lot, give the row and the color of the car, and say what time your train goes so the visit finishes ahead of it.

FAQ

Asked about Portola & North Livermore

My train leaves before six. Can somebody be at the station lot that early?+

Yes, and it is a normal part of the week here. Seventeen minutes is the run, the roads are empty at that hour, and the $80 overnight is inside the figure you are quoted rather than found later. Say what time your train goes and the visit is planned to finish ahead of it.

The houses up here are all different. Does that change what you bring?+

It changes the first question, which is whether the address has an attached garage or none at all. One answer means the usual valley failure, an opener out and no front-door key in the house. The other means a back door and a gate, and nothing else. Same price either way; different tools off the shelf.

Do you work on the small shops along Portola Avenue?+

Yes, and they are a good half of the calls from this end of town. Aluminum fronts, a steel door onto the parking behind, and a closer that a delivery has slammed once too often. A door that will not latch is nearly always a frame that moved, so the strike gets packed back into line before anybody prices new hardware.

Open 24 hours, 7 days

Say which of the three doors stopped you, hear the figure, and get inside

Livermore, Pleasanton, Dublin, San Ramon, Danville and Sunol, 24/7, holidays included. The garage and its service door, the slab between the garage and the kitchen, the front door you never open, a shop unit, a car or a safe: one figure comes back with the $89 visit and the hour counted inside it. And you do not get left standing in an open doorway, because the visit ends with a key or a code that works.