Privacy Policy

Arroyo Key & Bolt Livermore covers Livermore and the Tri-Valley, based in Livermore, CA. This policy governs arroyolocksmithlivermore.com and the calls, texts and records that come from it. The shop is independent — no franchise above it and no lead brokers around it.

There is exactly one: the instant-estimate quiz. It takes a name, a phone number, the area you are in, an optional email if you want the figure written down, and a description of the job. Nothing else on this site asks for personal details.

Stored with each request: the page it started on and any campaign tag in the link, so we know which pages produce work. Our host keeps ordinary server logs for security and uptime. No visitor profile is built from either.

(925) 493-8551 is a Twilio number forwarded to dispatch. The carrier records who called, when and for how long; the conversation itself is never recorded. That is also how we call back when a call drops out on the way over the pass.

Booking online takes you to nexfield.pro. Name, number, address and slot are entered there, under Nexfield's terms, and reach us as a confirmed job. The phone does the same thing if you would rather not use a web form at all.

PostHog counts visits in cookieless mode: no cookies are set here, so no consent banner appears. Neither session replay nor automatic click capture is switched on. Four events are counted — page opened, phone tapped, booking tapped, quiz submitted.

Block us-assets.i.posthog.com to sit outside that; nothing on the site stops working. There are no advertising pixels and no retargeting tags.

Your number is used for the job in hand: confirming price and window, naming the technician, warning that the van is close. Service messages, not marketing. Texting rates are your carrier's, and STOP stops the messages.

The phone carrier, Nexfield, our dispatch, and the card processor at the technician's terminal if you pay by card. That is the whole list.

We never sell, rent or trade details and never hand them to another locksmith or contractor.

Records stay while the warranty is live and while tax and lien rules require them; codes and key numbers tied to an address go when the job closes. Ask at info@arroyolocksmithlivermore.com for a copy or for deletion.

Under the CCPA as amended by the CPRA, California residents may require us to say what we hold, delete it, and confirm nothing was sold or shared. Same address or (925) 493-8551, and the service does not change because you asked.

This site is aimed at owners, tenants and drivers, not at children, and we do not knowingly collect details from anyone under 13.

This page is rewritten when the underlying facts change, and the date below moves with it. Earlier versions are not published here.

Ask about any line of this at info@arroyolocksmithlivermore.com or (925) 493-8551. Last updated: December 2025.